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Book of the year

Conversational Design

By Erika Hall

We at the UX Collective wanted to thank Erika Hall for her amazing contributions to the design community this year. Her recent book Conversational Design is a good reminder for the design community that conversational interactions are a mindset (not a chatbot) that can be applied to every single interface we design. Erika’s thought-provoking tweets keep pushing the design community to rethink the status quo and be more critical about the work we produce every day.

Sharp, honest, and inspiring.

Looking forward to seeing more of her writing in 2019.

Thank you, Erika.


To see more awesomeness coming up in 2019, check out our trends report: